Contacts
We welcome questions, feedback, and partnership inquiries. Here is how you can reach us.
For general questions about POLi casino payments, our casino ratings, or our methodology, please send an email to the address listed in the footer of this page. We aim to respond within 2 business days.
Feedback Form
You can also use the feedback form on our main page to send a message directly. The form is a demonstration form — it does not send or store data — but you can use it to prepare your inquiry before emailing us.
What We Can Help With
- Questions about POLi as a casino payment method
- Clarification about casino conditions listed on our site
- Corrections to outdated or inaccurate information
- Partnership or advertising inquiries
- General feedback about the website
What We Cannot Help With
- Issues with a specific casino account, deposit, or withdrawal — contact the casino directly
- Problems with your POLi or bank account — contact your bank or POLi support
- Responsible gambling support — visit Gambling Help Online or call 1800 858 858
Responsible Gambling
If you are concerned about your gambling or someone else's, free confidential support is available 24/7 at Gambling Help Online or by calling 1800 858 858.